Lisa was great, professional and really listened to my needs for my trip. Would highly recommend her as a travel agent.
Margaret
New York
Alexis assisted me and my partner in planning a trip to Hawaii. We knew this trip would require a lot of planning and were eager for support. Alexis was very helpful with making our final decisions, and was very responsive in answering any questions. Once we had a final itinerary and were ready to pay the deposit, we ran into issues with the system in accepting our payment. Alexis was very calm and communicative, and was able to work with support to get our deposit accepted so that our trip was secured. She provided us a link to a thorough itinerary with confirmation numbers. The trip started perfectly, however, one of our excursions was cancelled at the last minute due to a lack of participants. Alexis took care of the refund process, and gave us a list of new excursions all within an hour! We booked a snorkeling adventure in place and were back in vacation mode! I’m so grateful for her support, as it really took a lot of stress out of the entire process.
AL
Crownsville, MD
My wife and I recently traveled to Nicaragua and we used Griswold Travel to help with arrangements. The trip was incredible! We saw untouched beaches, volcanoes, Spanish architecture, and even an island of monkeys. Yet when we missed our flight home, fear struck us both. Emily literally saved us. She was able to re-route our travel home and saved us a significant amount of money in the process! We are pretty experienced travelers, yet I will never take a trip like that without the confidence of knowing we have an organization like Griswold Travel behind us!
Alan and Georgi
Easton, MD